What Are You Choosing Not to See?

5–7 minutes

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A sunlit forest path splitting in two directions

I want to tell you about a question I almost asked, and the better one that replaced it.

When I designed the three morning sessions for our August expedition, the third one, the last morning before the drive home, was going to be the crescendo. The question I’d planned was a version of the one I’d been asking myself for two years: What are you giving yourself permission to do? It’s a good question. I’d built a talk around it. It had moved rooms before.

About a week out, reading through the backgrounds of the people who were coming, I realized it was going to fall flat. Worse than flat. It was going to flatter us.

Here’s why. The permission question assumes a room full of people who are afraid to leap. That wasn’t this room. This was a room of people who had leapt for a living. Founders. Builders. People who’d signed personal guarantees, bet houses, walked away from safe careers, started firms with nothing. Ask that room for permission stories and you’ll get a highlight reel. Everyone goes home feeling brave, and nothing true gets said.

The problem with people like us was never a shortage of courage. It’s that our courage has a very narrow address. So I rewrote the question. On the last morning, in the circle, I asked this instead:

What are you choosing not to see?

The room went quiet in a different way. I can’t tell you what anyone said. I can tell you the question worked, and I’ve spent the weeks since trying to understand exactly why. This essay is my best answer.

The ledger you actually keep

Start with how people like us operate. We optimize. It’s not a personality flaw, it’s the skill that built everything we have. Optimization requires measurement, so we count things: revenue, margin, headcount, deals, miles, reps, net worth. What gets counted gets managed. Every business book agrees.

Nobody talks about the shadow side of that sentence. If what gets counted gets managed, then what doesn’t get counted gets ignored. Not neutrally ignored. Systematically ignored, because every hour of attention has an opportunity cost, and the countable things are always screaming louder.

So here’s the uncomfortable arithmetic of an accomplished life. For twenty or thirty years you’ve kept a meticulous ledger of certain accounts and no ledger at all for others. The marriage that has gone politely quiet. The friendships that became logistics. The body that files complaints you’ve learned to route past. The kid you know statistically but not actually. The thing you used to love doing before it failed to scale.

None of these blew up. That’s the trap. Blown-up things get attention. These accounts just compound, slowly, off the books, with the patience of all neglected things. Choosing not to see them doesn’t feel like a choice. It feels like focus. That’s what makes it so effective.

Why “choosing” is the right word

I want to defend the harshest word in the question, because I chose it on purpose.

It would be gentler to ask what you’ve failed to notice, as if the blind spot were an accident of a busy life. But the people I know, myself included, are not bad at noticing. We notice everything. We built careers on noticing what others miss. When something in our own lives goes unseen for a decade, it’s not a sensory failure. It’s a filing decision. Somewhere below the level of deliberate thought, a clerk in the back office looked at the item, understood exactly what attending to it would cost, and stamped it “later.”

Brené Brown’s research gave me language for what’s happening in that back office. She writes about the armor we build against vulnerability, and her sharpest observation is that the armor doesn’t look like armor. In successful people it looks like strengths. Perfectionism. Hyper-productivity. Staying so busy that certain conversations can never quite be scheduled. The armor’s job is to keep us from being seen before we’re ready, and its cleverest trick is keeping us from seeing ourselves. What we refuse to look at, we never have to feel. The avoidance isn’t weakness. It’s strategy. Unconscious, expensive, extremely well-executed strategy.

Jung said it a century ago: what we refuse to face in ourselves doesn’t disappear, it just starts running things from offstage, and we meet it later wearing the costume of fate. The deal that blew up, the marriage that ended “suddenly,” the health event that “came out of nowhere.” Very little comes out of nowhere. It comes out of the unexamined ledger.

The audit

I’m a lawyer, so I’ll put it in terms of my trade: you cannot settle a matter you refuse to read the file on.

Here’s the practice I’ve been using since August, and I’ll offer it as this month’s assignment. It takes one hour and most people will find reasons not to do it, which is itself the lesson.

Sit somewhere without your phone and write down the five areas of your life where you have the least reliable information. Not the worst areas. The least examined ones. The accounts where, if you’re honest, you’re operating on data that’s five years old. For most of us the list writes itself: a specific relationship, the actual state of our health, how our kids actually experience us, what we actually feel about the business, where the money actually goes and what it’s actually for.

Then pick one. Just one. And go get current information, from the source, this month. Ask your wife the question you’ve been not-asking. Book the physical you’ve been rescheduling. Ask your son what it’s like to be your son, and then say nothing for as long as it takes.

The information will cost you something. Current information always does. That cost is precisely what the clerk in the back office has been protecting you from, and it compounds too: the price of looking goes up every year you don’t.

One more thing, and it’s the reason Trailhead is built around a circle rather than a journal. You cannot fully audit yourself. The blind spot, by definition, sits behind you. At some point you need people with permission to say what they see, people with no stake in your performance and no fear of your reaction. Finding those people, and giving them that permission out loud, might be the single highest-return act available to a person in the second half of life.

On that last morning in the Northwoods, seventeen people took a first pass at the question, out loud, in company. I won’t tell you what was said. I’ll tell you that nobody’s answer was “nothing.”

Yours isn’t either. You already know what’s in your blind spot. Some part of you filed it there.

Go pull the file.


The Trailhead Letter brings each new journal entry to your inbox. Nothing said in a Trailhead circle, and nothing for sale.

I planned to ask a room of accomplished people what they’d do if they gave themselves permission to take risks. A week before the retreat, I realized it was the wrong question. These were people who’d taken risks their whole lives. The right question was harder.

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